SmartSolve Finance website terms and conditions
This agreement was last updated on 1 October 2025.
This contract applies to you when you use the SmartSolve Finance website (Site) or our services, and when you interact with us.
Our services
Lending products and services offered by South Africa’s banks and financial services providers can be complicated, and often their data and information are complex and unclear. That’s why SmartSolve Finance has been created, to help provide consumers with a quick, easy, and affordable lending solution.
By agreeing to our terms and conditions, you also agree that we may perform a third-party credit check on your behalf.
To use our service, you can apply for a short-term loan and gain access to your loan information by signing up or logging in to our client platform. Your profile will give you access to your loan information, including loan amount, personal details, outstanding balances and more.
If you have any concerns or complaints, please contact us using the information on the Contact us website page .
Your responsibilities
You should ensure that you are satisfied with the suitability of a product before committing to a contract. Before agreeing to any contracts, we recommend that you seek the advice of an independent financial consultant or the individual provider.
To find out more about your rights, contact the Financial Sector Conduct Authority , the Office of the Ombud for Financial Services Providers , the National Financial Ombud Scheme or the National Credit Regulator , among other organisations.
Consumers should always use a financial adviser or planner that is approved by the Financial Sector Conduct Authority
Where our responsibilities end
We have taken every care to ensure that the data we provide here is reliable and accurate. However, the accuracy of the information, including rates, fees, and charges, that we provide cannot be guaranteed. We accept no responsibility for any loss incurred from the use of, or reliance on information provided here.
We own the copyright
All text, data, templates, images, information, tools, and layouts are the property of SmartSolve Finance.
You are permitted to copy or print extracts from this website for your own personal use, however, all rights, intellectual or otherwise, will remain with SmartSolve Finance and do not pass on to you.
How we treat your personal information
We will keep your personal information confidential. Read our Privacy Policy to see how we collect and use personal information.
By selecting the next button, you are confirming that you accept these terms and conditions and confirm that:-
- You are not currently over-indebted, going through financial difficulty and have not been declared mentally unfit by an order of court.
- You are not under administration, sequestration or debt review.
- All information you give us is true and correct.
- You have read and understood the Terms and Conditions that follow before accepting any offer made
- If you are married in community of property, or by customary or tribal law, you have obtained your spouse’s written consent
,which will be made available to Smart Solve Finance upon request and at any time. - Smart Solve Finance may request your Credit Bureau record directly from a credit bureau.
- Smart Solve Finance may obtain your information from 3rd parties.